Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and AWT Transport Limited ("Company", "we", "us", or "our") concerning your access to and use of our transport and logistics services.

By engaging our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not use our services.

Services

AWT Transport Limited provides freight transport, warehousing, and logistics services across the United Kingdom. Our services include but are not limited to:

We reserve the right to refuse service to anyone for any reason at any time. We may modify or discontinue services without notice.

Booking and Quotations

All quotations provided are estimates based on the information you provide. Final pricing may vary based on actual weight, dimensions, and shipping requirements. Quotations are valid for 30 days from the date of issue unless otherwise stated.

A booking is confirmed only when we issue a written confirmation. We reserve the right to decline bookings that do not comply with our service capabilities or safety standards.

Customer Responsibilities

Accurate Information

You must provide accurate and complete information regarding your shipment, including but not limited to dimensions, weight, contents, value, and any special handling requirements.

Packaging

You are responsible for ensuring that goods are properly packaged to withstand normal transport conditions. We are not liable for damage resulting from inadequate packaging.

Prohibited Items

You must not ship prohibited or restricted items including but not limited to:

Payment Terms

Payment is due according to the terms specified in your service agreement or invoice. Standard payment terms are:

Late payments may incur interest charges at a rate of 2% per month. We reserve the right to suspend services for accounts in arrears.

Liability and Insurance

Limited Liability

Our liability for loss or damage to goods is limited to £1,300 per tonne or the actual value of the goods, whichever is lower, unless additional insurance is purchased.

Insurance

We strongly recommend purchasing additional insurance for valuable or fragile items. Basic coverage is included in our standard rates, but may not cover the full value of your shipment.

Claims

Any claims for loss or damage must be submitted in writing within 7 days of delivery or scheduled delivery date. Claims must include:

Delivery and Transit Times

Transit times are estimates only and are not guaranteed unless expressly agreed in writing. We are not liable for delays caused by circumstances beyond our reasonable control including:

We will make reasonable efforts to notify you of any significant delays.

Cancellations and Amendments

Cancellations must be made in writing. Cancellation charges may apply:

Amendments to bookings may be subject to additional charges depending on the nature and timing of the change.

Force Majeure

We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from any cause beyond our reasonable control, including but not limited to acts of God, pandemic, war, terrorism, strikes, lockouts, or governmental restrictions.

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of AWT Transport Limited and is protected by UK copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

Data Protection

We process personal data in accordance with our Privacy Policy and applicable data protection laws. By using our services, you consent to such processing and warrant that all data provided is accurate.

Dispute Resolution

Any disputes arising from these Terms shall be governed by the laws of England and Wales. Both parties agree to first attempt to resolve disputes through good faith negotiations. If resolution cannot be reached, disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.

Contact Information

For questions regarding these Terms and Conditions, please contact us:

AWT Transport Limited
15 Montgomery Way
Carlisle CA1 2RW
United Kingdom

Phone: +44 7507 609462
Website: awttransportlimited.co.uk